Payment
My preferred method of payment is through money orders, cashier's checks, or personal checks. I will place a chondro on hold for up to a week while waiting for a payment or a deposit to arrive unless other arrangements are agreed upon. Please make your payments out to "Southern Chondros."
I accept PayPal and while this is a quick payment method I also lose 3% on each sale in transactions fees. If you are concerned about getting money to me quickly, please know that I will not sell a snake out from under you while waiting for a mailed payment to arrive. Please consider using one of the previously mentioned payment methods listed above unless you must use a credit card to pay for your purchase.
Payment must be received in full, including shipping costs if applicable, before animals can be picked up or shipped. Checks must clear before payments are considered received.
Payment plans are available; please contact me for more information. I require a $100 or 10% (whichever is greater) non-refundable deposit to hold an animal. Deposits and all subsequent payments are non-refundable unless I am unable to provide a healthy chondro as promised.
Shipping arrangements will be made after the last payment is received.
Shipping
I only have the health and well-being of my chondros in mind when setting the following shipping policies. Shipping is at my discretion and I will only ship when temperatures are above 40°F and below 90°F at origin and destination cities. Unless you choose otherwise, I will ship all snakes through Delta Dash to your closest airport. Please see my policy below about FedEx shipping.
Shipping costs are typically included in the price of all my chondros unless otherwise stated. If the purchase price does not include shipping costs they must be paid in full before animals can be shipped. Shipping same day through Delta Dash on average costs $100 and shipping overnight through FedEx is usually a little less.
I am a verified Delta Dash shipper and prefer this method of shipping. When shipping using this method I offer a full live arrival guarantee as long as the animals are picked up within two hours of arrival. Animals shipped through Delta Dash are fully insured. Inspect your packages at the time of pickup. File a claim with the carrier if there is a problem and contact me immediately.
When possible, I ship my snakes with a temperature data logger that monitors the air temperatures inside the box with the snakes. I will let you know if I will be including a data logger with a self-addressed stamped envelope in your shipment. After your shipment arrives, please place the data logger in the mail by the following business day. Data from the data logger will be used if an insurance claim has to be filed with Delta Dash for DOA shipments.
For all purchases made after June 21, 2009, the following policy for shipping through FedEx will go into effect. I am also a verified shipper through FedEx. Shipping with FedEx requires that I sign away my ability to hold them responsible for the death of the snake even if the box is squashed flat upon arrival. Because of this policy, I will offer shipping through them but I do not guarantee live arrival. I will have all shipments held at the FedEx hub closest to your home or business. This lessens the likelihood that the snakes will be exposed to temperature extremes while in the back of a truck riding around your town.
Animals paid for in full can be picked up in person at my home in North Carolina.
Sexing
None of my hatchlings are sexed. I do not sex baby green tree pythons that are less than 100 grams, which is usually around a year of age, due to the possibility of damaging their fragile spines. Spinal kinks can occur when trying to "pop" baby chondros. If you require a sexed animal, please consider purchasing an older snake.
Sexed chondros are occasionally offered for sale. I have a good track record of correctly sexing chondros but mistakes do happen. In the event that a male chondro is incorrectly sexed by me as a female, a one-time $500 credit will be given.
Guarantee
All sales of animals are final. I must be made aware of any health issues within 48 hours of shipment arrival. I cannot warranty any animal beyond the 48-hour period but I will do my best to help you with any husbandry or health issues that may arise. I guarantee, at time of shipment, that animals are eating well and that they are healthy. All babies will have taken at least 10 meals and have a solid feeding response. They should continue to do well for you but once you take possession of the animal/s, you are responsible for its health and well-being. Veterinary health certificates are available upon request. Charges will vary depending on the level of testing you desire. Some animals will require a period of adjustment before they will eat.
I recommend any new addition to your collection be quarantined for a minimum of 30 days. It is always wise to have your own exotic vet available.
I care about every single animal that I sell and I want them to do well for you. Please contact me if you have any questions or concerns about your animals.
Your Responsibilities
By purchasing from Southern Chondros it is presumed that you possess the skills required to keep chondros in an appropriate enclosure and healthy state. You are therefore assumed to possess adequate knowledge of caging requirements such as, but not limited to: size, humidity, temperature, perch diameter, etc. Naturally, I will gladly offer any assistance requested, but ultimate responsibility must be yours as the housing conditions will be completely under your control.
Likewise, although I only sell chondros that have a healthy feeding response and readily eat for me (unless specifically stated otherwise), a change in environment, setting, etc. can be enough to disrupt a chondro's feeding habits. It is assumed that you possess the skills to be able to get a non-feeding chondro back to readily feeding. I will always gladly offer any suggestions and tips should the need arise. By purchasing from me, you will always get all the follow-up support you require. I want your animal to thrive for you!
Helpful Resources
"The More Complete Chondro" by Greg Maxwell A must have for any chondro enthusiast!
Morelia viridis Forum A great place to hang out, ask questions, and meet other chondroheads.
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